Privacy Policy
How Excel Physical Therapy collects, uses, and protects your information.
Last updated: September 2026
Excel Physical Therapy (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information We Collect
When you use our booking form, benefits-check form, or pain-check tool, we collect the information you submit, which may include your name, phone number, email address, and a description of your symptoms or reason for visiting. If you call or email us directly, we collect whatever information you choose to share.
Like most websites, our hosting and analytics providers automatically log standard technical information, such as your IP address, browser type, and the pages you visit.
How We Use Your Information
We use the information you provide to respond to your inquiry, schedule and confirm appointments, verify insurance benefits, and follow up about your care. We do not sell your personal information to third parties.
Text Messages (SMS)
If you opt in to receive text messages about your appointment, we use your phone number solely to send appointment-related updates and reminders. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Your phone number and consent are never shared with third parties for marketing purposes.
Health Information
Information you share with us in the course of treatment is protected under our clinic’s HIPAA Notice of Privacy Practices, available at our office. This website’s contact and booking forms are intended for scheduling and general inquiries; please avoid including sensitive medical details beyond what’s needed to book your visit.
Cookies and Third-Party Services
This site may use cookies and similar technologies to understand how visitors use our website. We also embed third-party services, including Google Maps for directions and a reviews widget to display our Google reviews. These providers may collect information according to their own privacy policies.
Your Choices
You may ask us to update or delete the personal information we hold about you by contacting us using the information below. You can also unsubscribe from text messages at any time by replying STOP.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this policy or how your information is handled, contact us at exceltherapyrehab@gmail.com or (209) 207-0849.