Our Staff

Kaia B.

Medical Repersentitive

As an individual hailing from Mumbai, I commenced my professional journey within the realm of eye care at an esteemed clinic. There, I honed my skills in front office management, adeptly handling scheduling, insurance authorization, and paperwork with precision. Transitioning to a leadership role, I spearheaded a preschool, showcasing proficiency in office management, public relations, and effective communication. My responsibilities encompassed overseeing admissions processes and addressing parent inquiries with finesse. Complementing my practical experience, I pursued a Bachelor’s degree in English Literature, further enriching my communication prowess and analytical acumen. I have a deep appreciation for working with both the elderly and children, as each group offers unique stories and perspectives that I find truly enriching.

I commenced my professional journey within the realm of eye care at an esteemed clinic. There, I honed my skills in front office management, adeptly handling scheduling, insurance authorization, and paperwork with precision.

Core Values:
compassion, gratitude, respect, humor, happiness, and optimism

Favorite Quotes

“Words are, in my not-so-humble opinion, our most inexhaustible source of magic. Capable of both inflicting injury, and remedying it.” – Harry Potter And The Deathly Hallows

“Happiness can be found even in the darkest of times if one only remembers to turn on the light.” – Harry Potter And The Prisoner Of Azkaban

“There is some good in this world, and it’s worth fighting for.” — J.R.R. Tolkien, The Two Towers

“There are some things you learn best in calm, and some in storm.” — Willa Cather, The Song of the Lark

What I do here at Excel Physical Therapy is I look after scheduling and insurance authorizations. Being a part of the scheduling team, I want to ensure that we continue to give them appointments easily, effectively and efficiently.

What I love about working here is the easy accessibility and transparent communication with the management through weekly team huddles, effective and quick problem-solving, and inclusivity are the very core work ethics that make working at Excel Physical Therapy easy breezy. I appreciate the dynamic and diverse nature of our work environment, which allows me to utilize my skills in front office management, scheduling, and effective communication. The effective time- management and patient care are the two keys that keep the work environment easy- going at Excel.

What is Kaia Watching, Reading or Listening to?

Movies :

• Harry potter
• Pursuit of happyness
• Perks of being a wallflower

Shows:

• F.R.I.E.N.D.S
• Monk
• The Big Bang Theory
• The Good Doctor
• Bridgerton

Books:

• Shantaram – Gregory David Roberts
• The inheritance of loss – Kiran Desai
• A thousand splendid suns – Khaled
• Hosseini
• The palace of illusions
• Shiva- Triology –

I enjoy spending time with my family, being around nature, playing with animals, watching sunsets, reading, listening to music, travelling, sitting by the beach- side, and watching plays and movies.

Patient Testimonials

There is not even a waiting time, you walked in and right away they take you in, I love it.